Helpful Information

Who owns it?

Winterizing your water system

Fraud Caution

Conservation Classes

Fats, Oils, and Grease

Equal Payment Plan

Fluoride

Water and Sewer Availability Fees

Past Due Accounts

Paperless Statement Option

On-line Payments

Moving?

Information About Lead

 

 

 

 

Who owns it?

A question often asked when a water service line is leaking or if there is a blockage in a sewer lateral is: “Whose responsibility is it?”

 

A water service line is a pipe that conveys water from a large water main to the home. The homeowner and the District have responsibilities for portions of the water service line. The District owns and maintains the water service line from the water main, which is normally located in the road or park strip, into the meter box that services the home. The homeowner is responsible for maintaining and repairing the water service line after it leaves the meter box.

 

A sewer lateral is a pipe that takes wastewater away from the home. The homeowner owns, maintains, repairs, and replaces the sewer lateral and connection to the sewer main as needed. The District maintains the sewer main that receives the wastewater from the homeowners’ sewer lateral.

 

If you have any questions regarding this article please contact Dan McDougal, Communications Manager, at Taylorsville-Bennion Improvement District: 801-968-9081 / danmcdougal@tbid.org  or visit our website at www.tbid.org

 

 


Information about winterizing your water system.

https://ntpud.org/winterization

Fraud Caution

Customers have reported receiving phone calls from unknown individuals requesting payment of water bills. If a caller claims to be calling for payment of your water bill they are actually crooks looking for a quick payoff. Taylorsville-Bennion Improvement District will not contact our customers by phone for payment. If you have any question regarding your account, please contact us at 801-968-9081.

 

 

Free Classes at the Conservation Garden Park.

The Park has been developed by Jordan Valley Water Conservancy District to inspire, educate, and empower our communities to be waterwise.  Taylorsville-Bennion Improvement District supports this valuable resource. Information can be found at www.conservationgardenpark.org.

 

 

 

Fats, Oils and Grease.

Problems can develop in your plumbing drains and in the sewer collection system due to the improper disposal of fats, oils and grease (FOG).  In order to reduce potential problems the following information is provided by Taylorsville-Bennion Improvement District on how to properly handle FOG.

Disposing of used cooking oil and grease down a sink can be costly both to the homeowner as well as the District. Grease disposed of in sinks and drains can lead to sewer line clogs and sewage backups into homes and businesses, sewage overflowing into streets, and adverse impacts to public health and the environment.

The easiest way to solve the FOG buildup problem is to keep the material out of the sewer system. Here are a few tips:

  • Collect grease and food scraps from plates, pots, pans, utensils, grills and cooking surfaces into a can or the trash.
  • Pour cooled FOG into a can or other container with a tight lid (coffee can, glass jar or plastic container) and dispose of it in the garbage.
  • Don’t pour grease down garbage disposals. Put baskets/strainers in sink drains to catch food scraps and other solids, and empty the drain baskets/strainers into the trash.

Tell your family, friends and neighbors about problems associated with grease in the sewer system and how to keep it out. The solution starts in your home with your actions.

If you have any questions regarding this article please contact Dan McDougal, Communications Manager, at Taylorsville-Bennion Improvement District: 801-968-9081 / danmcdougal@tbid.org  or visit our website at www.tbid.org

FOG POSTER

 

 

 

Equal Pay –  How does it help?

Our Equal Pay program may be a helpful tool for you to more easily and conveniently budget for your water and sewer by eliminating some of the highs and lows in your monthly bills. Enrollment takes place annually during October. An Equal Payment Plan Agreement and information can be received by contacting the District.

 

 

Fluoride – Why is it added to the water?

Fluoride is added to the water as the result of a majority vote of Salt Lake County residents. It is intended “to promote public health through the protection and maintenance of dental health” (SLVHD, Reg. #33). Taylorsville-Bennion Improvement District currently fluoridates its water sources to comply with this requirement. Further questions regarding fluoridation can be addressed by contacting the Salt Lake Valley Health Department at 385-468-3862.

 

Water and Sewer Availability Fees – Why is it needed?

Availability fees are used to maintain and keep the system fully operational.  These fees pay for a variety of items including, but not limited to, public fire protection, maintenance of the service line from the water main to the meter box, and debt service associated with outstanding bonds for infrastructure. Availability Fees are charged regardless of water consumption.

 

Past Due Accounts – What happens next?

Past due amounts may be certified with the County Treasurer for collection with your property taxes as allowed by Utah Code Ann. Section 17B-1-902.  Upon certification, a $20.00 fee will be charged.  The County Treasurer will charge interest until the account is paid in full. Any amount certified becomes a lien on your property. Inquiries regarding liens may be made by contacting the County Treasurer at 385-468-8300.

 

 

Paperless Statement Option – Want to help the environment?

Create an Xpress Bill Pay account at xpressbillpay.com or call 800-766-2350, ext. 1. Select or request the Paperless (On) Option. Statements may be viewed on-line through your Xpress Bill Pay account.

 

 

On-line Payments – Where can online payments be made?

Payments may be made at xpressbillpay.com

 

 

Moving?

Contact the District to request a final read to close your Account. The property owner is responsible to pay all fees and charges until the property changes ownership.

 

 

Information About Lead

Taylorsville-Bennion Improvement District service area is comprised of relatively new construction. Construction standards that were in place at the time of high growth are similar to those practiced today, PVC or Ductile Iron main lines and PVC or Copper service lines. No lead lines were used in the District’s distribution system with lead service lines and setters being removed as roadways have been widened.

 

Homes constructed between 1980 and 1986 using copper piping may have lead solder joints. The District samples for Lead and Copper from a representative group of these homes every three years. Homeowners receive the sampling results and the District reports the results in the Annual Consumer Confidence Report.

 

When purchasing plumbing fixture look for those that are certified Lead Free.

 

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